Support Policy

At AZplugin, we are dedicated to providing assistance to our customers. However, it’s important to note the scope of our support services:

• Basic Support: Our support primarily encompasses tasks such as installing plugins and themes. For general inquiries or assistance with straightforward issues, our team is readily available to assist.
• Technical Support: Should you require technical support pertaining to a theme or plugin, additional resources may be necessary. You can opt for our paid support product or engage the services of a freelancer to address your needs. Alternatively, you can reach out to our In-House Expert Team for paid assistance via Live Chat.
• Customization and Advanced Assistance: Under our support policy, we extend our assistance beyond basic queries. Should you require customization help or assistance with website building, our team is equipped to provide guidance. However, please note that such services may incur charges based on our expert rate.

We remain committed to providing comprehensive support to our valued customers. Should you have any inquiries or require assistance, feel free to reach out to us, and we’ll be more than happy to assist you.