SupportCandy SLA 3.0.9

Enhance the functionality of the popular SupportCandy free plugin with SupportCandy SLA 3.0.9. This add-on enables you to set up Service Level Agreement (SLA) policies within the plugin settings, defining conditions and timelines for various actions related to ticket management. Once configured, the system automatically applies these policies to actions such as ticket creation, status changes, and replies, tracking and recording the time taken for each step.

For more information, visit the Sales Page