Frequently Asked Questions

Please read our FAQ before sending us a message.

No, we do not provide, lease, release, or resell license keys. All products offered on this website are licensed under the GNU GPL License. License keys are not required to use these products in as many projects as needed. However, license keys may be necessary for receiving automatic updates from the original authors.

Updates are provided whenever they are made available by the original author. You can manually update your plugins/themes by replacing the old versions with the new ones. Simply download the latest version and install it like any other plugin.

Yes, you can open a support ticket, and we will update it as soon as possible during business days. Typically, updates are processed within 72 hours, excluding holidays.

Yes, You can open ticket, and we will update asap in business day. ( Normally less than 24-72 hours, except holidays period )

Absolutely. You are not bound by any long-term commitments. You can cancel your subscription at any time by logging into the members’ area and visiting the subscriptions link. If you encounter any difficulties, feel free to contact us, and we’ll gladly assist you with the cancellation. We believe in a hassle-free cancellation process, with no questions asked. Most of our memberships are essentially for one-time payments.

Absolutely. You are not bound by any long-term commitments. You can cancel your subscription at any time by logging into the members’ area and visiting the subscriptions link. If you encounter any difficulties, feel free to contact us, and we’ll gladly assist you with the cancellation. We believe in a hassle-free cancellation process, with no questions asked. Most of our memberships are essentially for one-time payments.

We advise against using download managers to download files. Download managers send multiple requests and create numerous connections to the server within a short time frame. Since the server cannot distinguish between software-generated traffic and human traffic, each request counts as a download. This may result in exceeding any download limits that are in place.

Send us an email

Contact AZ Plugin directly for any questions, inquiries and feedback. We reply in 24 hours!