SupportCandy Slack Integration 3.0.2 is a powerful extension crafted to augment the functionality of the popular SupportCandy free plugin. As a prerequisite, ensure to have the free plugin installed before leveraging this add-on. By seamlessly integrating SupportCandy with Slack, this extension revolutionizes your support workflow, leading to expedited response times and comprehensive customer query management.
This plugin establishes a seamless connection between your SupportCandy helpdesk and various Slack channels, enabling real-time notifications for new support tickets, responses, and other critical updates.